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Inspector Spotlight: Rachel Masen
Inspector Spotlight: Rachel Masen
By: Alexis Arbaugh
To qualify for accreditation and receive a grant from Thoroughbred Aftercare Alliance, every facility within an organization must undergo a comprehensive inspection. These inspections are carried out by either Thoroughbred Aftercare Alliance staff or one of many approved inspectors located across the country. Sight inspectors are Thoroughbred Aftercare Alliance’s eyes at every facility. They include veterinarians and other equine professionals. Inspectors have prior experience in animal care and Thoroughbred aftercare, which makes them well-equipped to assess facilities seeking accreditation. During an accreditation inspection, the facility and everything that goes into running it is under review. This includes the staff, equine management and care practices, fields, barn/buildings, cleanliness standards, maintenance protocols, and financial management, among numerous other factors, taking pictures as they go. When an inspector visits a facility, all these elements are thoroughly examined.
Thoroughbred Aftercare Alliance interviewed Rachel Masen, an inspector who has been with Thoroughbred Aftercare Alliance since 2017. She conducts inspections in the San Francisco Bay and Sacramento Valley areas in California. Before becoming an inspector, Rachel was the Aftercare Liaison at Golden Gate Fields from 2016 – 2022. Through her work in the aftercare industry she was introduced to Thoroughbred Aftercare Alliance.
Currently Rachel is working as an artist / designer and a website designer / manager. She works closely with various aftercare organizations to ensure their websites stay up to date and their messages are communicated clearly. Most of Rachel’s spare time is spent riding and being around horses, she commented, “I’m borderline obsessed with dressage.” She also enjoys painting and designing artwork for equestrian companies and products. Lastly, she loves spending time and playing with her daughter.
Rachel had very little access to horses while growing up. Since Rachel didn’t ride frequently but had a passion for horses, she redirected all that energy into horse racing. She would visit Blue Ribbon Downs in Oklahoma with her parents or watch the races on TV. “I was the weirdo 10-year-old going down to the local newsstand to get my dad to buy the DRF or Bloodhorse…and I would read Bloodhorse on the school bus,” wrote Rachel.
In the years following grad school, Rachel took riding lessons and leased a Thoroughbred named Titan (Jockey Club registered name Road to Gold.) Then she started volunteering with former Thoroughbred Aftercare Alliance accredited organization, Neigh Savers. After Titan, she started riding a Warmblood / Morgan cross and worked on Dressage. That horse led her to Spice It Up (Jockey Club registered name Gold Dove), who helped Rachel earn her United Stated Dressage Federation (USDF) Bronze. In 2018, they were 4th Level Thoroughbred Incentive Program (TIP) Champions. She is now riding an American Warmblood named Jax and they are getting ready to debut 4th Level. Even with all her experience with other breeds, Rachel still loves Thoroughbreds most and hopes to adopt one in the future.
Rachel’s reason for becoming an inspector was because “it seemed like an obvious extension of my job [as the Golden Gate Fields Aftercare Liaison].”
Rachel’s reason for becoming an inspector was because “it seemed like an obvious extension of my job [as the Golden Gate Fields Aftercare Liaison].” She loves visiting the horses she helped retire from Golden Gate that are now happy and thriving in their new homes. Rachel specifically enjoys visiting Glen Ellen Vocational Academy (GEVA) to check up on a few of their horses that she helped find a home for after they were at risk of ending up in bad situations. “It brings me great happiness to see them fat and happy with their herd mates,” Rachel emphasized.
Facility inspections are important to Rachel because they make sure that nothing slips through the cracks. She acknowledges that someone who sees a horse every day might not notice little changes in their appearance or habits, but an inspector who sees them once a year will notice any changes. Same with farm maintenance, the farm manager might overlook the need to redo the fencing since they see it daily, but an inspector will notice what needs to be updated.
Rachel also notes that facilities require a great deal of support and organizational skills during times of transition. If the organization moves locations or experiences an influx of horses, some things may get missed or forgotten in the shuffle. “It’s good to have different eyes on the situation to bring attention to things that might be missed,” Rachel mentioned. Having an organization like Thoroughbred Aftercare Alliance to rely on during times of transition makes maintaining structure and organization in the facility easier to handle.
“I want to see happy, healthy horses…no matter their environment,” wrote Rachel. She prioritizes the demeanor and physical appearance of the horses over the fanciness of the barn. She cares more about how the horses behave in their environment than about the cost of their feed or the number of supplements they receive.
Rachel also likes to ensure that all the horses seem interested in her when she visits, believing that horses should be curious about new things in their environment. Most importantly she enjoys seeing large herds of horses that get along well in their field.
In addition to happy horses, Rachel appreciates a well-organized and clean facility with clear schedules and organizational tools posted. Organizations with many volunteers should have plenty of signage and information boards. For those involved in retraining, clean and tidy tack rooms with clearly labeled items are essential. Rachel likes “to see a tidy facility as it indicates care and attention.” She notes that supplies in the barns don’t have to sparkle or be new, as long as everything has its place.
Accreditation “helps the aftercare organizations make sure they’re keeping on track. It’s too easy to go down paths of hoarding…or letting things slide in retraining situations that end up in injuries to horses and riders…so having a list of expectations that need to be met can really help,” Rachel said. Accreditation helps donors know that the organization is structured and follows a set of standards, so they can be assured their money is going to the right place. Track connections also benefit from accredited organizations because “when they see that accreditation, it really helps them feel better about it if they’re not already familiar with the organization,” noted Rachel. It assures that the organizations have been well vetted and inspected, ensuring that track connections can be confident their horse is going to a good home once their racing career is over.
Being a facility inspector can be very emotional for some, as they get the chance to see horses they knew in the past. “I know that track life can be very hard on some animals and to see how many have transitioned and bloomed into fantastic, sweet animals is such a positive thing for me,” says Rachel. She enjoys hearing all the stories about the horses in their new careers and homes and it makes Rachel proud to be a part of the accredited aftercare movement.
